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faq
What is the turnaround time for my job?
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Our typical turnaround time for in-house production is 5-7 business days from the time your artwork is approved through the Graphics Department or submitted.
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Our typical turnaround time for outsourced production is 7-10 business days from the time your artwork is approved through the Graphics Department or submitted. **Please keep in mind; shipping delays can occur and push your estimated turnaround time for outsourced jobs.
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A rush fee may be required if your deadline is not within our turnaround time depending on production and graphic availability.
What is the price to use BRQP's Graphic Design services?
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Graphic Design is $80 per hour with a minimum of $45 to set up for printing.
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The minimum design fee of $45 is required prior to our Graphics Department beginning your job.
How does the proofing process work?
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The Graphic Design minimum fee has a 3-proof cap between client and Designer before additional design fees occur.
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Once the client approves the final design, they are responsible thereafter for any typos, mistakes, or discrepancies found in the completed artwork.
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Proofs are held for 30 days. If no response is communicated, the client's account will be charged the price for any Graphic Design completed if a deposit was not received upfront.
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Your job will not be printed if the hard copy or digital proof is not approved.
GOT A QUESTION???
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Ask us on the forum from the Contact Page.
When will I receive my Quote? How long is it good?
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When requesting a quote, please allow 48-72 working hours. This allows the BRQP team to research, confirm stock, and provide you with the best possible pricing for your job.
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Quotes are good for 30 days.
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Quotes are subjects to review of submitted artwork and files.
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Quotes will vary with quantity, paper stock, and availability.
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If your quote is approved via email, phone, or in person and the job is sent back to graphics, a design fee will occur whether you decide to print your job with BRQP.
GOT A QUESTION???
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Ask us on the forum from the Contact Page.